Job Description

Corporate IT Trainer – Global

JOIN a fast-growing Mid-Sized international pharmaceutical firm in Palo Alto as their Global Corporate Trainer – Excellent European based employer has a superb work environment – This is a key position for the firm, new position necessitated by growth.

Key Responsibilities

  • Deliver various forms of training, including in-person and virtual instructor-led
  • Understand the different roles/personas of various end users, including executives, business managers, technologists and various administrative staff
  • Gain proficiency in the various applications that the technology team uti;izes and supports across desktop, web and mobile environments
  • Ensure adequate tracking/metrics of training and work with the technology team to measure impact/ROI
  • Assist with the creating and maintaining training materials, including user guides, eLearning courses
  • Continuously enhance technical instructional delivery and presentation skills
  • Work with SMEs to ensure quality, accuracy and consistency of training content
  • Collect end-user feedback for the broader technology team to incorporate into future design/enhancements

Job Qualifications

  • The ability to communicate clearly and confidently to all levels of seniority in a high-pressure environment
  • Proficiency in developing and delivering various training materials and modalities, including in-person, virtual and digital training
  • The ability to "think on your feet"
  • Customer-centric mindset, with excellent customer service skills
  • The ability to rapidly learn new technologies/tools and context of usage
  • Must excel in high stress environments

Experience Required

  • Minimum 5 years of Training technology tools and/or Business Analysis experience
  • First class consumer tech training considered
  • Must have strong knowledge of the Microsoft Office Suite of applications
  • Must have worked as an end user / client facing trainer at all levels of seniority

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online