Job Description

Documents Automation Developer/Administrator

Position Description: The Document Automation Developer will focus on creating automated document programs for legal contracts forms and other legal documents. The Specialist will implement all aspects of automated document programs development, including designing, building, testing, documentation, and support. Automation of Workflow, Collaboration and Document Assembly. Close attention to detail and a focus on user experience (UX) are essential.

Primary Responsibilities

  • Develop and update automated document programs using platforms such as Contract Express, HotDocs, SharePointand CaseWare
  • Provide support Attorneys with automated document programs
  • Monitor and maintain a library or statewide forms automated document programs, including awareness of how law updates or form changes impact automated document programs
  • Identify and escalate situations requiring urgent attention or tickets left unattended
  • Plan and track the progress of multiple, simultaneous projects
  • Consistently follow up with clients on ticket status, next steps, progress, and resolution
  • Collaborate with Automated Documents Producer, Content Managers, and other ILAO staff on synthesizing interactive systems, instructions and automated documents with the statewide websites
  • Attend staff meetings and other administrative meetings

Education/Experience and skills:

  • Information Technology-related bachelor's degree or relevant experience
  • D. or legal experience is a plus but not required
  • Familiarity with document assembly software; knowledge of HotDocs®, Contract Express preferred
  • Solid technology skills including proficiency using
  • SharePoint
  • Microsoft Office (Word, Excel, Powerpoint)
  • Demonstrated ability to code, create and modify scripts
  • Ability to learn new applications and technologies in a timely fashion and to use such applications and technologies with ILAO’s products and services

Competencies include:

  • Outstanding communication and interpersonal skills, with the ability to communicate technical and legal information and ideas using plain language
  • Exceptional problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
  • Works well on a team and willing to pitch in however needed to accomplish the goals of the organization
  • Excellent organization and attention to detail, and able to prioritize tasks for on-time delivery
  • Proficiency in another language is a plus, Spanish or Polish preferred
  • Self-motivated and takes the initiative to research solutions to problems
  • Data-driven and decisive; the desire to evaluate, revise and continuously improve

 

Application Instructions

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