Job Description

Field Engineer (Home Based)

Premier Electronics Manufacturer in the IOT world seeks talented Electro-Mechanical Field Service Engineers in support of their commercial installation. Company has world renowned interconnected devices for home and commercial use. Known as "Best Employer" year in and year out, company provides for excellent career advancement opportunities

In this position, you would be an integral member of client’s expanding Field Service team, as Subject Matter Expert at customer sites ensuring that their complex systems are installed properly and serviced post-installation.  This role is an integral part of our customer-focused business model.  Build your career in an innovative, growing company by developing a working knowledge of various systems and supporting customers.

Responsibilities

  • Deliver top-notch customer service to customers in the field
  • Become proficient in servicing all various Systems while following field service procedures
  • Troubleshoot and repair commercial system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently from your home office to accommodate the ever-changing needs and priorities of customers

 

Experience:

  • 2- or 4-year college degree, technical school degree, or related experience
  • Strong Customer Service Skills
  • Willingness to travel a minimum of 20% of the time, market dependent
  • Work from a home office
  • 3-10 years’ work experience in electro-mechanical or related field
  • Experience with troubleshooting electrical systems
  • The ability to professionally interface with a wide range of customers from contractors to specifiers
  • Proficient in computer operation skills including file management, Outlook/Skype and other interpersonal communications software, web navigation, and Microsoft-based productivity software. Computer networking experience a plus
  • Highly organized and accustomed to a fast-paced work schedule

 

VETERANS Highly Encouraged to apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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