Job Description

About the client:

Client is a well-established and thriving $1 Billion manufacturing company. Recent influx of investment and acquisition of another company lead to expansion and opportunity.

 

Their Help desk is committed to providing the highest level of technical support for their end-user community. Be the first point of contact for all technical issue, engage with and directly support users across our technical and business groups

 

  • The performance monitoring, the Helpdesk team monitors and responds to changes and strategizes around the end user needs, making recommendations around best practices to ensure stability
  • Think proactively to find potential issues before they ever reach user base. You are involved in preventative maintenance, compatibility testing, and research of new technologies

 

What we're looking for

  • Minimum of one (1) year of experience in a technical support position required
  • PC and laptop hardware and software installation and troubleshooting skills required
  • Working knowledge and experience with Microsoft Office 2013/2016, Windows 10, and Office 365
  • BS /AS in Information Technology, Information Systems, Computer Engineering or a similar major preferred
  • Scripting experience or an interest in PowerShell or Python is a plus

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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