Job Description

Technical Content Writer

GREAT opportunity to join an exciting company with huge growth potential? Client is in expansion mode, established with Start-up mentality – game changer in their industry.

Are you looking for a highly creative and collaborative environment with exciting projects? Do you have a big-picture vision and the drive to make that vision a reality? Do you have what it takes to takes to be Empowered?

The Content Writer is responsible for producing on-brand, relevant, strategic and human-centered content across a variety of channels. An integral part of the creative team, the Content Writer will work closely with the product team and software developers to write, edit and manage a variety of projects across a full spectrum of channels.

Primary Responsibilities:

  • Write and manage instructional manuals, user guides and training materials
  • Acquire product and process knowledge by interviewing subject-matter experts and working with design and development teams
  • Work collaboratively to develop creative solutions and strategies for business challenges
  • Assists with other duties assigned as needed


  • Strong portfolio of writing samples demonstrating excellent written communication skills. Proficiency in Microsoft Office suite
  • Strong project management skills; ability to work independently to manage multiple projects and meet deadlines, a proven track record translating complex concepts into easy-to-understand, user-focused content and a team player with a “can-do” attitude; ability to thrive in a dynamic, fast-paced environment.
  • Ability to write clear and engaging content across a variety of channels and shift tone of voice to suit individual user needs and wants
  • Ability to communicate effectively with all levels of targets
  • High attention to detail


  • Bachelor’s degree in English, Writing, Communication, or equivalent work experience.
  • 3+ years of writing specific to software / web / mobile application development; experience with a SaaS software company

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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